About Us

BestCare is proud to be one of the longest-term providers in the Central Oregon region. We got our start in November of 1997, thanks to a partnership between Deschutes County, State of Oregon, St. Charles Medical Center and the Central Oregon District Hospital—and, as a result of the only other residential drug rehab center closing its doors.

Since 1997, we have grown from a modest, singular drug rehab center to offering residential and outpatient services in four cities and becoming the only Spanish-speaking alcohol and drug rehab facility in the state. We have helped thousands of people find the help they need in a caring and collaborative environment. And, we have remained true to our Business Code of Conduct, and our founding mission:

To advocate and provide compassionate care in the treatment and prevention of addictions and mental illness.

Our Commitment to Diversity

With the protests over the killing of George Floyd, which have been more wide spread and intense than I have seen in decades, we are potentially at a turning point in this country. A tide of open racism has been rising, and in some cases encouraged, for years. The senseless killing of yet another unarmed African American man at the hands of police can crystalize a sense of despair. Despite so many of these killings seen on video — and years of high-profile calls for awareness by athletes and beyond — in some ways things have gotten worse.  In Central Oregon, African Americans have not been the only minority groups affected. Members of our Latino and Native American communities have felt the increased stress, worry, and anger, too. Many of our staff and clients have been directly impacted, with experiences ranging from snubs to open hostility.

This is a very challenging time for our nation on many different levels. We also are facing local and personal challenges serving our community during a pandemic. A pandemic that disproportionately affects African Americans, Latinos, and Native Americans, a result of longstanding economic and health inequities. As we experience these tensions, the threat of division hovers over us. In the face of these challenges, we as an organization must go out of our way to support our communities of color. None of us are safe if all of us are not safe. None of us can have justice if all of us cannot have justice. It is part of the core values of this agency, part of our DNA, that we will support diverse people of race, culture, gender (including pregnancy), sexual orientation, marital status, religion, national origin, age, or physical or mental disabilities. I expect all of our employees to strive to live up to this aspiration.

Rick Treleaven, LCSW
Chief Executive Officer
BestCare Treatment Services, Inc.

Establishing our Alcohol & Drug Rehab Facilities

Several key milestones contributed to BestCare becoming the respected rehab provider that we are today. We highlight them below:

  • It was St. Charles who acquired the Negus Way property in Redmond, OR, on which one of our current residential treatment campuses resides. After a series of public meetings, the city of Redmond gave their permission for our alcohol and drug rehab facility.
  • Through patience and perseverance, a partnership was formed with a variety of non-profit alcohol and drug rehab centers from around the state. This partnership was successful in garnering contracts and formulating the creation of the entity that is now BestCare.
  • BestCare sought, and was granted in July of 2001, non-profit status for our drug rehab facilities. Shortly after, Rick Treleaven was named Executive Director and remains in this position today. Throughout his tenure, he has been the recipient of several state awards for his dedication and efforts in keeping BestCare a viable facility in our region.
  • In late 2008, BestCare was asked by Klamath County to take over their county’s residential alcohol and drug rehab facility, which became a reality in mid-November of that year.
  • In 2014, we completed the rigorous process of becoming CARF-Accredited, which places us among the best rehabilitation service providers and gives clients greater assurance in partnering with us.


Are you or a loved one struggling with addiction?
Call us at 541.504.9577

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