MEDIA ALERT

Dec. 12, 2019

LATINO RESIDENTIAL PROGRAM FINDS SUCCESS IN TREATING ADDICTION WITH UNIQUE, CULTURALLY SPECIFIC APPROACH

BestCare Treatment Services’ program in rural Central Oregon town treats drug and alcohol addiction in Latinos by helping them reconnect with their heritage

(MADRAS, Ore.) — The path to addiction recovery is full of obstacles, and that holds especially true for many Latinos who live in the United States. Often caught between two cultures, the Latino population has a greater need by percentage for addiction treatment services than non-Latinos and is typically less likely to receive that treatment.

With this in mind, Oregon-based BestCare Treatment Services created its Madras Latino Residential Treatment program in 2002. The only culturally specific Latino residential program in the Pacific Northwest certified by CARF (Commission on Accreditation of Rehabilitation Facilities), BestCare’s program has found uncommon success in treating both drug and alcohol abuse in Latinos.

The male-only, in-patient program has attracted Latino patients from throughout the West by fully immersing them in Latin American culture in a way that is unprecedented in the Western United States.

“We have found that one of the barriers to recovery for Latino men who live in the United States is cultural,” said Harry Zorrilla, BestCare’s Madras Latino Residential program director. “Many Latino U.S. residents are caught between Anglo culture and Latino culture. By helping them reconnect with their heritage and recover their Latino identity, we are helping to provide a solid foundation from which they can begin to heal.”

The Madras Latino Program shares many of the attributes of a more conventional addiction treatment program. Each patient is expected to make their way through intensive course work, and during treatment each has access to compassionate counselors and BestCare’s medical partners.

There are some notable differences, though.

The small, 14-bed facility just east of downtown Madras — a farming community of about 6,000 residents in Central Oregon — is adorned in cultural images such as murals that are hand-painted by patients themselves.

The 14-week, high-intensity program is conducted entirely in Spanish. All of the residents in BestCare’s Latino program either speak Spanish or another Latin American language or dialect, and about half of the patients in BestCare’s Latino program are spanish-only speakers.

Authentic foods, from menudo to carnitas, are served for every meal, and patients often get the chance to prepare a meal from their own native region.

“One of the frequent sentiments we receive from our prospective patients in the program is that it ‘feels like home,’” said Salvador Amezola, a CADC (Certified Alcohol and Drug Counselor) II [1] who has been with the Madras program for four years. “That feeling of home is an attractive environment for those who are struggling with addiction, and it helps motivate them to want to try.”

An important aspect of the highly structured program is connection with family, which is deeply rooted in the culture. BestCare’s Latino Program encourages weekly visits by family members each Sunday, and much of the course work is centered on the importance of the family structure.

“Family is the bedrock of Latino culture, and we have seen firsthand families from all over the West and beyond travel long distances to visit their recovering family members,” Zorrilla said. “This helps patients receive the love and support they need, recover their values, and gives them the feeling that they are indeed part of something.”

For more information on BestCare’s Madras Latino Residential Treatment program, visit www.bestcaretreatment.org/madras-latino-residential.html

About BestCare Treatment Services:

Founded in 1997, BestCare Treatment Services is a CARF (Commission on Accreditation of Rehabilitation Facilities) accredited organization specializing in the diagnosis, treatment, and management of addiction and mental health issues largely through residential (inpatient), outpatient, and detox programs and facilities. With eight locations in central and southern Oregon, including Bend, Klamath Falls, Madras, and Redmond, BestCare fills a critical need for programs and services addressing alcohol and substance abuse, mental health and mental illness, gambling addiction, and more. For more information call 541-504-9577 or visit www.bestcaretreatment.org.

PROGRAMA RESIDENCIAL LATINO ENCUENTRA ÉXITO EN TRATAR LA ADICCIÓN A LAS DROGAS Y EL ALCOHOL CON UN ENFOQUE ÚNICO Y CULTURALMENTE ESPECÍFICO

El Programa Latino de BestCare ubicado en un área rural del centro de Oregón, trata la adicción en los Latinos ayudándolos a reconectarse con su herencia cultural

(MADRAS, Oregon) — El camino a la recuperación de la adicción está lleno de obstáculos, esto es especialmente válido para muchos Latinos que viven en los Estados Unidos. A menudo atrapados entre dos culturas, la población Latina que vive en los EEUU necesita de servicios y tratamiento para las adicciones, y en porcentaje tienen menos programas que brinden estos servicios que los no latinos, es típico y muy probable de que no reciban tratamiento.

Con esto en mente, BestCare Servicios de tratamiento de Oregón creó su programa Latino de tratamiento residencial de Madrás en el año 2002. El programa residencial Latino es culturalmente apropiado y específico para latinos es el único en el Noroeste del Pacífico certificado por CARF (Comisión de acreditación de centros de rehabilitación), este programa de BestCare ha encontrado la forma de como tener éxito poco común en el tratamiento del abuso de drogas y alcohol en los Latinos.

El Programa es exclusivamente para hombres, es un programa de pacientes internos que ha atraído a pacientes latinos de todo el oeste sumergiéndolos completamente en la cultura latinoamericana de una manera sin precedentes en el oeste de los Estados Unidos.

"Hemos encontrado que uno de los obstáculos para la recuperación de los hombres latinos que viven en los Estados Unidos es cultural," dijo Harry Zorrilla, director del programa residencial de Madrás Latino de BestCare. "Muchos latinos que viven en U.S. se encuentran atrapados entre dos culturas la cultura Anglo y la Latina. Nosotros los ayudamos a reconectarse con su herencia cultural y a recuperar su identidad, de esta manera estamos ayudando a proporcionar un cimiento sólido desde donde pueden comenzar a sanar."

El programa Latino de Madrás comparte muchos de los atributos de un programa de tratamiento de adicción convencional. Se espera que cada paciente avance a través del trabajo intenso que brinda el programa y durante el tratamiento, cada uno de los pacientes tiene acceso a consejeros compasivos y médicos socios de BestCare.

Pero… hay algunas diferencias notables.

Las instalaciones son pequeñas, con apenas 13 camas está adornada de imágenes culturales tales como pinturas murales que fueron pintados a mano por los propios pacientes; Está ubicado al este del centro de la ciudad de Madrás, una comunidad agrícola de unos 6.000 residentes en el centro de Oregón.

El programa de 14 semanas es de alta intensidad se realiza totalmente en español. Todos los residentes en el programa Latino de BestCare hablan ya sea español u otra lengua o dialecto de América Latina y aproximadamente la mitad de los pacientes en el programa Latino de BestCare hablan únicamente el español.

Cada día se prepara alimentos auténticos desde menudo hasta carne asada, y se sirven en cada comida, se les da a los pacientes la oportunidad de preparar una comida de su región natal.

"Uno de los comentarios frecuentes que recibimos de nuestros pacientes antes de entrar en el programa es el siguiente: “tengo la sensación de estar en mi casa,” comento Salvador Amezola, Consejero certificado de Alcohol y drogas (CADC II) quien está trabajando durante cuatro años en el programa Latino de Madrás. "Esa sensación de estar en casa es un ambiente atractivo para los que luchan contra la adicción, los ayuda y motiva a intentar y probar la sobriedad".

Otro aspecto importante del programa es que es altamente estructurado y busca la conexión con la familia algo que está profundamente arraigada en la cultura. El Programa Latino de BestCare fomenta las visitas semanales de los miembros de la familia cada domingo, y gran parte del trabajo del programa se centra en la importancia de la familia.

"La familia es la piedra angular de la cultura Latina, y hemos visto familias viajar para visitar a sus familiares de todo el estado y de más allá, algunos familiares viajan largas distancias para visitar a sus familiares en recuperación," dijo Zorrilla. "Esto ayuda a los pacientes a recibir el amor y el apoyo que necesitan, para recuperar sus valores y les da la sensación que dé son parte de algo."

Para obtener más información sobre el programa de tratamiento residencial de Madrás Latino de BestCare, visite www.bestcaretreatment.org/madras-latino-residential.html

Sobre los servicios de tratamiento de BestCare:

Fundada en 1997, BestCare tratamiento Servicios es una organización certificada por CARF (Comisión de acreditación de centros de rehabilitación) acreditado como especialista en el diagnóstico, tratamiento y manejo de adicciones y problemas de salud mental en gran parte a través de programas residenciales (hospitalización), ambulatorio y programas de desintoxicación. Con ocho lugares en Oregon central y meridional, incluyendo Bend, Klamath Falls, Madras y Redmond, BestCare llena una necesidad crítica de programas y servicios alcohol y abuso de sustancias, salud mental y enfermedad mental, ludopatía, y más. Para más información llame al 541-504-9577 o visite www.bestcaretreatment.org.


FOR IMMEDIATE RELEASE

Oct. 2, 2019

CONTACTS:
Steve Haviland, LCS Director of Communications, 206-660-6917; shaviland@lcsnw.org
Rick Treleaven, LCSW, CEO BestCare Treatment Services, 541-516-4099; rickt@bestcaretreatment.org

CROOK COUNTY NAMES BESTCARE TREATMENT SERVICES ITS NEW COMMUNITY MENTAL HEALTH PROVIDER

PRINEVILLE, ORE. — BestCare Treatment Services will take over as the Crook County Community Mental Health provider, replacing Lutheran Community Services (LSC) Northwest with a goal date of Dec. 1, 2019.

A verbal agreement has been reached between LCS, BestCare, and the Crook County Commissioners to make the transition. A formal written agreement is in the works.

“Our goal is to do what is best for the people of Crook County,” said David Duea, LCS Northwest President and CEO. “Being a county mental health provider does not play to our strengths. I’m excited for BestCare, as they are better suited to be a county mental health provider.”

BestCare has provided behavioral health services in Central Oregon since 1997, and it has been the community mental health provider for Jefferson County since 2002. BestCare provides a wide array of behavioral health services in Jefferson, Deschutes, and Klamath counties.

“Our mission is to provide compassionate care to people with behavioral health concerns with a focus on working closely with our community partners,” said BestCare CEO Rick Treleaven.

LCS Northwest has been offering behavioral health services in Prineville for more than 30 years. There are currently more than 30 LCS Northwest employees and approximately 675 clients in Prineville. The immediate plan is for BestCare to retain LCS Northwest employees.

“We want to make this transition as smooth as possible,” Duea said. “That includes leasing our Pioneer Memorial Hospital facility to BestCare for their use as the Crook County Mental Health Provider.”

LCS Northwest has more than 700 employees in Oregon, Washington, and Idaho. Crook County was the sole location where LCS was the county mental health provider.

“BestCare is positioned to come in and provide excellent services to the residents of Crook County,” Duea said. “The transition will help Lutheran continue to grow our services in other areas that play to our strengths.”

LCS Northwest will continue to offer services in Bend and Terrebonne.

For more information on BestCare Treatment Services, visit www.bestcaretreatment.org

About BestCare Treatment Services:

BestCare Treatment Services has been the Community Mental Health provider in Jefferson County since 2002. Founded in 1997, BestCare is a CARF (Commission on Accreditation of Rehabilitation Facilities) accredited organization specializing in addiction and mental health issues, with a wide range of programs including outpatient counseling, substance use disorder residential and detox services, mental health respite, throughout Central Oregon. With eight locations in central and southern Oregon, including Bend, Klamath Falls, Madras, and Redmond, BestCare fills a critical need for programs and services addressing alcohol and substance abuse, mental health, gambling addiction, and more. For more information call 541-504-9577 or visit www.bestcaretreatment.org.


FOR IMMEDIATE RELEASE

October 19, 2015

Contact:
Rick Treleaven, BestCare Treatment Services, 541-516-4099, rickt@bestcaretreatment.org
Justin Yax, DVA Advertising & PR, 541-389-2411, justin@dvaadv.com

BESTCARE TREATMENT SERVICES RECOGNIZED AS ONE OF THE TOP 100 NONPROFITS TO WORK FOR IN OREGON

Oregon Business magazine ranks BestCare #32, the highest ranking of any large Central Oregon nonprofit

(REDMOND, Ore.)—In its annual ranking of the 100 Best Nonprofits To Work For in Oregon, Oregon Businessmagazine has ranked BestCare Treatment Services #32 in the Large Organizations (50 or more Oregon employees) category, the highest ranking of any Central Oregon nonprofit. Winners were announced in the October issue of Oregon Business magazine, and were recognized at a special 100 Best Nonprofits to Work For in Oregon celebration on Sept. 30 in Portland.

To compile the rankings, Oregon Business surveyed more than 5,000 Oregon nonprofit employees and volunteers, soliciting their feedback, ratings, and satisfaction in the following categories:

1) Work environment, mission, and goals
2) Career development and learning
3) Benefits and compensation
4) Management and communications

“The quality and success of our client-focused programs are directly related to and impacted by the principles we have established for the organization, and the internal culture we have created for our employees,” said Rick Treleaven, Executive Director of BestCare Treatment Services. “The foundation of this success is built on collaboration, camaraderie, accountability, empowerment, and respect, qualities that we work hard to instill into our team on a daily basis.”

About BestCare Treatment Services:

Founded in 1997, BestCare Treatment Services is a CARF (Commission on Accreditation of Rehabilitation Facilities) accredited organization specializing in the diagnosis, treatment, and management of addiction and mental health issues largely through residential (inpatient), outpatient, and detox programs and facilities. With eight locations in central and southern Oregon, including Bend, Klamath Falls, Madras, and Redmond, BestCare fills a critical need for programs and services addressing alcohol and substance abuse, mental health and mental illness, gambling addiction, and more. For more information call 541-504-9577 or visit www.bestcaretreatment.org.


COUNSELOR FINDS NEW HOPE, FAITH

By Duran Bobb
Spilyay Tymoo

At one time Michelle Wells-Elliott wondered if she still had a soul left, as a prisoner of addiction. “I was homeless,” she said. “It was that bad. I was doing a lot of jail time. I was running the streets. I just didn’t care anymore.”

At the height of her addiction, Michelle lost her mother. “That’s my biggest regret. I was in full-blown addiction while my mother was on her death bed.”

Guidance came to Michelle in the form of a court order, when Heather Crow-Martinez was sent to do an assessment on Michelle in jail.

“I remember people would see me back then,” Michelle said. “They’d think—‘Oh, I can’t believe this is what she has become. This is where she’s at in her life.’”

Heather became Michelle’s mentor. “It was nice to just have support. She had faith in me. She held my hand from the beginning, and I never had that kind of faith while I was using.”

Michelle went to treatment at Visions of Hope in Redmond on February 14, 2006. The program lasted 28 days, but the lessons for life continue.

“I moved on to a half-way house. I was scared, of course. Being in residential treatment is such a safe haven. You’re surrounded by people striving for a common goal.”

In the days to come, Michelle found a new goal, having realized that what might have been considered a weakness in the past could be a strength for tomorrow.

“I started COCC in the summer of 2008, majoring in addiction studies. It was tough! I’m not going to lie.”

In December of 2010, Michelle tested at the state level, to become a certified drug and alcohol counselor.

“In order to earn your CADC1, you need to complete a 250 question test. That was hard to obtain.”

Her husband, Richard Elliott, and her three children Desirai, Tosha and Richayla ignited new inspiration in Michelle. “It’s amazing how much support they were to me through this time.”

Michelle knew that she was on the road to being a better person. “I was learning how to live a different way of life, other than having drugs to cope. I learned different ways of dealing with stress and everyday living. I was getting myself back. I was getting my family back. I was stepping up.”

While doing her internship for school, Michelle heard about and applied for the position of recovery coaching at Bestcare Treatment Services in Madras.

She started work on April 16, 2010.

“The most challenging part? Sometimes I’ll get the same friends coming into the group sessions that I facilitate today. You talk about that being strange. But I always make sure to ask them if they’re okay with this.”

On the contrary, Michelle’s presence in the classroom seems to deliver new motivation to those participants who knew her before recovery.

“Some of them will say, If you can do it I’ll bet I can do it. They see that I’ve lived it, breathed it, and they see what I’m doing today. It gives them hope.”

“I have a lot of respect for her,” one participant said. “Michelle tells us how she was, what she’s like today and how she got here.”

“The high-point today is that I have my family back,” Michelle said. “People actually trust me again, I’m amazed! There was a day when that was never heard of!”

Michelle has found her honesty, her self-respect, the respect of others, trust. “All back. I have a house, my job, my children. It doesn’t happen overnight, it takes work. What you get into it is what you’re going to get out of it.”

Today, Michelle finds peace in the fact that she was able to witness the birth of her grand-children. “My oldest grandson is 4. The middle is 5 months yesterday. And my precious granddaughter was just born on February 25.”

A group of friends gathered on February 14 to celebrate Michelle’s 5th birthday in recovery. “That’s like being a baby in recovery, because I have friends that have 25 years sobriety.”

But there’s hope, she said. “There’s light at the end of the tunnel. It might all seem bad at this moment, I know—but in reality, it’s just taking a step. Saying, I need help. You’d be amazed when you say that, how many people will be there to hold your hand.”

Today, Michelle is reminded of her soul. “Every day, there comes a reminder of spirituality. I still have my soul and I understand why God protects it now. I know my mom is proud of me in heaven”.

Are you or a loved one struggling with addiction?
Call us at 541.504.9577