Respite Clinical Services Supervisor - Redmond, Oregon

Brooks Respite and Recovery Center in Redmond, Oregon is recruiting for a Respite Clinical Services Supervisor! This is a Full-Time Regular position that includes employer-paid health benefits, FOUR WEEKS of paid time off, NINE recognized holidays, and a retirement account option. Competitive salary range: $75,000 - $85,000 commensurate with education/epxerience. This position qualifies for a $3,000 hiring bonus if canidate starts prior to 3/1/2020!

BestCare Treatment Services is proud to be one of the longest-term providers of alcohol & drug rehabilitation and mental health services in the Central Oregon region. We got our start in November of 1997, thanks to a partnership between Deschutes County, State of Oregon, St. Charles Medical Center and the Central Oregon District Hospital. From a modest, singular drug rehab center, we have grown to offering residential and outpatient services in four cities in addition to the only Spanish-speaking alcohol and drug rehab facility in the state. We have helped thousands of people find the help they need in a caring and collaborative environment and we remain true to our founding mission:

To deliver experienced and compassionate services that support recovery of health and wellness by providing specialty behavioral health services to meet intensive needs.

As an agency, BestCare has a family feel with a supportive staff of hard-working professionals whose compassion and dedication is unmatched in our industry. They are smart, kind, innovative and strive to offer the best services available under all circumstances. Does this sound like you? If so, we invite you to join our team by applying for our open position for Respite Clinical Services Supervisor.

Located in beautiful Central Oregon, Redmond, Oregon, is home to scenic river gorges, deep desert canyons, and other delightful treasures. The community is tight-knit and is known for its livability, affordability, community spirit as it's easy access to many outdoor activities. The surrounding landscape offers gorgeous snow-capped mountain views, fresh, clean rivers and lakes and breezy high desert plains. Redmond is in close proximity to a myriad of destination locations for fun and relaxation including the breath-taking Cascade Mounts, World Famous Smith Rocks State Park, and Cove Palisades State Park on Lake Billy Chinook just to name a few.

For a video tour of Redmond and Bend, take a look at these videos:

The Respite Clinical Services Supervisor is primarily responsible for coordinating, managing, and supervising services provided within psychiatric crisis-respite. This position provides documented clinical supervision to individuals who provide direct services to clients in accordance with Oregon Administrative Rules. Generally, this position manages Brooks Respite services to promote crisis stabilization, provides direct treatment and stabilization services to individuals in psychiatric crisis, and provides leadership and direct supervision to all respite program staff. The Respite Clinical Services Supervisor reports directly to the Program Director and needs to develop a strong relationship with all team members.

Title: Respite Clinical Services Supervisor

Program: Brooks Respite and Recovery Center

Program Location: Redmond, Oregon

Supervisor: Brooks Program Director

Employment Status: Full-Time, Regular

FLSA Classification: Exempt

Education: Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC), required; Master's degree in psychology, social work, counseling, behavioral science, or related filed, required

Position Duties:

1. Clinical Services

  • Demonstrate the ability to conduct a comprehensive biopsychosocial assessment including histories of mental and physical health, substance use, criminal justice contacts, and assessing family, social and work relationships. Ability to provide diagnosis consistent with DSM-5
  • Perform ongoing crisis and safety evaluations to clients experiencing psychiatric crisis
  • Demonstrate competence in case management and coordination, utilization of community resources, group, family, and individual therapy or counseling
  • Perform individual and group treatment sessions, as well as delegate these functions to appropriate clinical staff. Document and provide rationale for services provided
  • Demonstrate skills in de-escalation and services that promote crisis stabilization
  • Knowledge of strength-based and trauma-informed interventions appropriate for crisis stabilization – such as Intentional Peer Support, Solution Focused Therapy, Motivational Interviewing, and other trauma-informed practices
  • Maintain professionalism and confidentiality per HIPAA, 42 CFR, Oregon Statutes, and Brooks Policies

2. Team Supervision and Leadership

  • Demonstrate the ability to manage time effectively, model good communication skills, act independently, problem solve complex issues, and organization
  • Demonstrate the ability to effectively manage facility milieu and safety
  • After hours on-call and accessible by telephone for personnel support, admission screening, and emergencies. Must provide documentation and follow-up in a timely manner
  • May be required to provide shift coverage in emergency situations
  • Manage admissions to crisis-respite placement, in accordance with program admission criteria
  • Develop and maintain staff schedule, on-call rotation, and other tasks related to scheduling
  • Provide & document supervision for each program staff in accordance with Oregon Administrative Rules
  • Provide orientation and training to program staff to maintain program operation and compliance
  • Develop and maintain staff schedule, on-call rotation, and other tasks related to scheduling
  • May be required to provide shift coverage in emergency situations
  • Works closely with other program staff as a member of a multidisciplinary team and is dedicated to a healthy work environment for the benefit of employees and clients servedDevelop strong collaborative relationships with community partners, including St. Charles hospital, law enforcement, community mental health programs, and other similar agencies. Promote Brooks Respite & Recovery through a partnership
  • Assist with chart and program audits to ensure compliance with facility accreditation, licensing, State laws, and other regulatory requirements
  • Assist in conducting annual performance evaluations of program staff
  • May assist Director with daily oversight of stabilizing individuals, personnel, and provide feedback to Brooks leadership team as identified by the Director
  • Attend required program meetings, trainings, and supervision designated by Director

3. Other duties as assigned by Program Director


  • Master’s degree in psychology, social work, counseling, behavioral science, or related field, required
  • Post-graduate experience in mental health setting, required
  • LPC or LCSW, required
  • Experience providing services to individuals with Severe and Persistence Mental Illness (SPMI), preferred
  • Understanding and competency serving individuals experiencing psychiatric crisis, including individuals that present with complex co-occurring mental health, substance use, and/or medical disorders
  • Ability to demonstrate good communication, flexibility, and milieu management. Ability to work effectively in a variety of cultural context
  • Have the ability to work independently and also have the skills to be a team player
  • Must have the ability to get along with co-workers
  • Possess the ability to network with all resources in order to provide the best customer service
  • Use good customer service skills with the clients or family members seeking help from our program.

Tools and Equipment Used:

Must have competency using computer for work processing, databases, internet, and electronic medical record usage. Experience with Microsoft Office is a plus. Must be able to use basic office equipment including fax machine and telephone. Must have a valid driver’s license.

Physical Demands:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee is regularly required to reach with hands and arms. The employee is frequently required to stand, walk, and use hands to handle, feel or operate objects or controls. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This position requires an individual to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position may occasionally require an individual to lift and transfer clients using a two-person lifting technique. Must be willing to work a flexible work schedule depending on program needs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment will primarily be a residential setting and will require travel to other organizations, hospitals, and community locations within and outside of Central Oregon. Must have reliable transportation.

The position requires the employee to dress in a professional manner that meets the standards for professional employees in Central Oregon.

To Apply: Please fill out the application here, and submit along with a cover letter, resume with personal email address for correspondence, any applicable licenses, certifications or degrees with transcripts, and contact information for three supervisory/professional references to 


Are you or a loved one struggling with addiction?
Call us at 541.504.9577