What To Ask When Seeking Help

Nobody’s addiction is the same. Your success is going to depend on the extent of your addiction, the appropriateness of your treatment, the availability of additional services and, most importantly, the quality of your experience with your counselor and treatment providers. Because every program has a different approach to treating addiction, choosing one that’s right for you will make it more likely you’ll experience a successful recovery. To find a treatment center that’s right for you, you should ask the following questions:

1. What kind of alcohol, drug and heroin addiction programs are available?

Every program has its own details. Ask about things like flexibility in schedule, how you’ll move through phases of treatment, if travel is required and if family involvement is supported or limited.

BestCare offers flexible programs ranging from detox and residential rehab to outpatient rehab and ongoing support through our close working relationship with 12-Step programs throughout the region. We also offer the convenience of facilities throughout Central Oregon and in Klamath Falls. In our experience, family involvement can be key to achieving a successful outcome, but for some time away from family works better. We let you decide what’s best for you and adapt our care appropriately.


2. Does the program use treatments backed by scientific evidence?

There are many different behavioral therapies and medications that can be used in different combinations at different stages of recovery. Unfortunately, there are also some therapies that offer promises but aren’t able to back it up with results. It’s important to ask your treatment provider what methods they use to ensure the care you receive is medically sound.

At BestCare, we follow the Motivational Interviewing model for behavior change. It is an evidence-based treatment that has been researched, applied and tested in a variety of settings, and is one of the most highly regarded methods for treating substance abuse. We also use group therapy, cognitive behavioral therapy, and alternative evidence-based treatments like yoga and acupuncture to foster change that can last a lifetime.


3. Does the program tailor treatment to the needs of each patient?

Matching treatment settings, programs and services to your unique issues is key to your success. What is a comfortable setting or effective treatment for one person may be uncomfortable for another. It is important to find an environment that feels right for you and a program broad enough in scope that it can be adapted to your unique needs.

We’ve gone to great lengths to create and cultivate an environment that feels like a home should feel: safe, comfortable and familiar. We don’t offer “treatment in a box,” but instead offer a holistic, collaborative approach that places our entire support network at your fingertips.


4. Does the program adapt treatment as the patient’s needs change?

You may need a varying combination of services and support during your recovery. Rather than stick with the same plan you receive from your initial assessment, your treatment provider should provide an ongoing assessment and adapt your plan as your needs change.

Because we offer a holistic, complete treatment based on each individual’s needs, we continually tailor our services to where you are in your recovery. Different levels of substance abuse treatment, mental health services, medical support and social support services are customized to provide you with the best possible care.


5. What is the cost?

While becoming sober is priceless, some programs can cost many thousands of dollars. Find out the total costs of the program, ask if it’s covered by your insurance plan, and find out about payment options, scholarship programs and other ways to defer the costs of treatment.  

We work closely with other nonprofits and the community to provide affordable care. Our treatment options are covered by most health plans. We can also accommodate people with financial hardships; call for more details. 

Are you or a loved one struggling with addiction?
Call us at 541.504.9577